Avaya Aura Contact Center (AACC) combined with a back-end Avaya Experience Portal gives enterprises a complete, flexible, and efficient solution. SIP-enabled Avaya Aura Contact Center supports rapid and flexible solution integration using SIP messaging. This sample application demonstrates how to use Avaya Experience Portal from within an Avaya Aura Contact Center script for the purpose of digit collection.

The sample application was developed and tested against the following configuration:

• Avaya Aura Contact Center Release 7.0.0
• Avaya Experience Portal Release 7.0.1

• Back-end Avaya Experience Portal and SIP-enabled Avaya Aura Contact Center Guide (854 KB .pdf)
• Back-end Avaya Experience Portal Sample Applications Download (18.4 MB .zip)
  Includes the Dialog and PlayAndCollect projects, sample code and WAR files referenced in the guide.