Avaya Experience Platform


Avaya Experience Platform is a hassle-free, always-on contact center that delivers a comprehensive, integrated, and open Contact Center as a Service (CCaaS) architecture with scalability, security, and in-depth analytics across the customer journey for a simple and flexible cloud experience.

Avaya Experience Platform connects voice, video, chat, and messaging to deliver effortless experiences for customers and employees at every touchpoint. Connect customer and employee touchpoints with 360-degree visibility, convenient co-browsing, easy CRM integrations, and more. Enhance processes, manage resources, and act on intelligent insights with Avaya Experience Platform.


  • Integrated chat
  • Based on the Avaya Aura platform
  • Latest Avaya software versions


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