Avaya Aura Application Enablement Services

Latest Release: 10.2 (Dec 2023)


Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs (Application Programming Interfaces), protocols, and Web Services. Application Enablement Services makes the full-functionality customization capabilities of Avaya communication solutions accessible by corporate application developers, third-party Independent Software Vendors (ISVs), Authorized BusinessPartners, and Systems Integrators. Learn More

NOTICE AE Services 10.1 TSAPI and CVLAN Linux Clients and SDKs will only be supported on RHEL 8. AE Services 10.1 TSAPI and CVLAN Windows Clients and SDKs will continue to be supported on existing versions of Windows 32 and 64 bit OS. Learn more
NOTICE The Application Specific Licensing certificate associated with Avaya Aura AE Services 4.x - 8.x expired on August 23, 2022. Patches are available to continue service. Read the product support notice here. For assistance, please submit a procurement support ticket.


  • Provides the ability for traditional IT data application developers to interface with Avaya Aura Communication Manager.
  • Leverage the power of real-time telephony and system management functions of Communication Manager.
  • Provide a standard and familiar method for IT data application developers.
  • Supports existing Call Center application requirements.
  • Consolidates multiple CTI server platforms onto a single server.


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