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Avaya Breeze Platform

Latest Release: 3.9 (January 2024)

Release 3.9

The Avaya Breeze Platform Release 3.9 was made generally available in January 2024. This is the latest release of the Avaya Breeze Platform and is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022 / End of Support: December 31, 2026
    • Avaya Breeze
    • Engagement Call Control
  • End of sale: November 15, 2022 / End of Support: February 15, 2024
    • Context Store
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.
Overview Downloads

New in Release 3.9

Avaya Breeze 3.9 includes the following new and enhanced features:

  • Support for Avaya Aura Media Server R10.1.
  • New underlying operating system changed to Red Hat Linux 8.7 with 2Gb increase in minimum RAM requirements.
  • Support for TLS v1.3.
  • Upgrades using the OVA reinstallation (method 1) can restore the existing cluster database from backup after upgrade.
  • New overload warning alarms to indicate when a server is getting close to an overload alarm condition.
  • Discontinued support for Amazon Web Services (AWS) and Kernel Virtual Machine (KVM) installations.

For detailed information about interoperability and a description of the full feature set, see Avaya Breeze Overview and Specification, which is available under the Downloads tab.

Release history

End of Sale Nov 2022 (view notice)

End of Support Nov 2022 (view notice)

End of Support Sep 2020 (view notice)

End of Support Dec 2018 (view notice)

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Engagement Call Control REST API

Go to Engagement Call Control Snap-in, Release 3.8 - Downloads to access the latest full set of Engagement Call Control programming resources.

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