Engagement Designer 3.3 introduces the following new and enhanced features:

• Two new tasks were added to the palette - the Interactive Voice task and the Error task.
• Pre-created templates to help create workflow definitions.
• The task properties pane will now display in a separate browser window on the canvas.
• An improved interface for greater ease in creating workflow routing rules.
• Routing rules replace Service Profiles as the method for routing calls to users.

For more detailed information, see the section New in this release in Chapter 1 of the Avaya Engagement Designer Reference, which is available under the Downloads tab.

The following are the minimum Avaya product releases required to use Avaya Engagement Designer 3.3:

• Avaya Breeze Platform Release 3.3.1.
• Avaya Media Server Release 7.8.

The supported internet browsers are:

• Firefox — version 33 or earlier
• Chrome — version 53 or later
• Internet Explorer — version 11 or later
• Safari — version 5.1 or later