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Avaya WebRTC Snap-in

Latest Release: 3.9 (January 2024)

Release 3.0

Avaya WebRTC Snap-in Release 3.0 was made generally available in August 2014; Service Pack 4 (Release 3.0.4) was issued in June 2015. This is NOT the latest release of the WebRTC snap-in. The latest release is recommended for new development.

IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. The Avaya Oceana Solution still depends on Avaya Breeze; therefore, the Avaya Oceana Solution offer includes Avaya Breeze, Context Store, Co-browsing, and Engagement Designer. Support for these components will continue as part of the Avaya Oceana Solution.
  • End of sale: November 15, 2022 / End of Support: December 31, 2026
    • Avaya Breeze
    • Engagement Call Control
  • End of sale: November 15, 2022 / End of Support: February 15, 2024
    • Context Store
    • Engagement Designer
  • End of sale: February 15, 2023 / End of Support: February 15, 2024
    • Co-browsing
    • WebRTC
Additional information about the end of sale and end of support dates can be found here.
Overview Downloads

New in this release

This is the first release of the Avaya WebRTC snap-in. Key features include:

  • Application Development: The WebRTC JavaScript API, and its associated SDK, make is easy for Web developers to embed WebRTC voice call capabilities in their Web pages. Developers do not need deal with the underlying WebRTC infrastructure or protocols (ICE, STUN, TURN, SDP, etc.) to be able to use the snap-in.
  • Security: Web applications handle authentication and authorization of calls, including the ability to assert the calling party's address and to restrict the destination addresses that can be called.
  • High Availability: WebRTC applications, and active WebRTC calls, can be maintained in case of an outage of an Avaya Breeze (fka Avaya Engagement Development Platform) server within a cluster.

Compatibility and Interoperability

The following Avaya product releases are required to use the Avaya WebRTC Snap-in:

  • Avaya Engagement Development Platform Release 3.0.
  • Avaya Media Server Release 7.6.
  • Avaya Session Border Controller for Enterprise (SBCE) Release 6.3 (not required if all users are internal to the enterprise firewall, or if they are using a third-party reverse proxy or Application Delivery Controller). Advanced and Standard Avaya SBCE licenses are required for each concurrent session.

Release history

End of Sale Nov. 2022 (view notice)

Release 3.0.x