While Communication Manager offers a number of native interfaces for administration and reporting, developers should use the interfaces provided by Avaya Aura Application Enablement Services (AE Services) or the Avaya Breeze platform for communications application integration and development. For detailed information, API documentation, SDK and Client software downloads, and other technical and educational resources, go to:

• Avaya Breeze
• Avaya Aura AE Services

Used by solutions that collect Call Detail Records (CDR) from Communication Manager for analysis and reporting purposes. With Release 8.1.2, TLS Encryption has been added for the Communication Manager SAT interface, enabling encryption of CDR data for primary and secondary CDR devices using the TLS protocol. The CDR interface is described in detail in the Avaya Aura Communication Manager Feature Description and Implementation guide, which is available under the Downloads tab for the Communication Manager release you are using.

Used by third-party Fax endpoints and servers that interface with Communication Manager.

Used by third-party H.323 endpoints that can register with Communication Manager.

Used by third-party entities that interface with Communication Manager via an H.323 trunk.

Used by TDM type solutions, such as PRI trunks or Analog stations, that interface with Communication Manager.

Used by hospitality solutions, primarily in the hotel sector, to enable sharing of information between a third party Property Management System and Communication Manager.

H.323

Used by third-party infrastructure H.323-based solutions that interoperate with Communication Manager.

IP

Used by third-party infrastructure solutions that are IP-based in nature and are not covered by existing IP interface integration points, such as SIP, H.323, SNMP, PMS, etc, to interface with Communication Manager.

SIP

The Avaya Aura platform interoperates with third-party equipment based on the IETF SIP standards.