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Release Avaya Co-Browsing Session Control
Using the SharingServices Package, the Agent can release control of active Avaya Co-Browsing session.
To release Avaya Co-Browsing session control, you must complete the following activities.
- Register Release Avaya Co-Browsing Session Control Callbacks
- Release Control
Register Release Avaya Co-Browsing Session Control Callbacks
You must register onSuccess and onFailure callbacks. The onSuccess callback is called to report that the Agent has released
control of Avaya Co-Browsing Session.The onFailure callback is called to report a failure in releasing Avaya Co-Browsing session control.
var onSuccess = function (data) {
// Called to report agent has released
// control of Co-Browsing Session
// Add code here to notify agent
};
var onFailure = function (error) {
// Called to report failure in
// releasing co-browsing session control
// Add code here to notify agent
};
Release Control
Call releaseControl() method to release Avaya Co-Browsing Session Control. Agent will be in readonly mode after releasing Avaya Co-Browsing session control. Customer gets notification through callbacks.
_cbinstance.releaseControl(onSuccess, onFailure);
